by Kanteklik

Hotel App

The stay on your guest’s phone

For Airbnb hosts, villas, apartments, pensions and small hotels

One current house manual: Wi‑Fi, arrival, house rules and local tips. Open via QR or link — no app. Rooms on Basic/Pro, concierge on Pro.

Your Airbnb or Booking.com listing stays as it is

We do not replace those platforms. Guests keep the booking they already made — then open your guide.

Sound familiar?

The binder, the leftover PDF, and the same “What’s the Wi‑Fi?” message — every check-in.

Apps nobody downloads

Guests will not install a hotel app for one stay. QR + browser wins.

Overloaded front desk

“What’s the Wi‑Fi?” “Where’s breakfast?” “How do I get to town?” — the same questions every check-in.

Binder, PDF, scattered chats

House rules on paper, Wi‑Fi in a message, a PDF that is already out of date. Guests hunt. You repeat.

What guests look up first

One link stays current. No extra app, no guest account.

Wi‑Fi

Connect without asking

SSID, password, Connect, and a scan-to-join QR.

Arrival

Check-in on the phone

Door code, parking, hours and checkout steps.

Stay & area

Rules and local tips

House rules, appliances, and an Explore guide for the neighbourhood.

For your property

  • Wi‑Fi: SSID, Connect and QR — guests handle it
  • EL/EN house manual or rooms — no paper binder
  • No App Store; offline after one visit (home, info, explore, gallery)
  • Stay, Basic or Pro — villa, pension or boutique
  • Concierge chat + FAQ (Pro)
  • PIN self-serve — announcement, guide, requests

The journey

Send the link with the booking, leave a QR at the property — then guests find what they need.

  1. Guest

    Opens the guide

    The same link in your booking message, or a QR at the door. Safari 15+ / iPhone — no download. Core pages stay offline after one visit.

  2. Guest

    Finds what they need

    Wi‑Fi, arrival, house rules, gallery and local tips — one current guide instead of a binder or a stale PDF.

  3. You

    Stay in control

    Setup for first delivery. Pro PIN staff portal: announcement, guide, FAQ, messages and requests.

Product tour

Six core screens — as guests and staff see them.

Home

Welcome, glance (Wi‑Fi, door, parking, check-in) and Google reviews when the listing is linked.

Rooms

Room types with photos — on Basic and Pro.

Gallery

Atmosphere shots of hotel and surroundings — guests browse offline too.

Explore guide

Local tips: beaches, activities, food — without a paper booklet.

Wi‑Fi Connect

SSID, password, Connect (Android settings / iOS profile) and a scan-to-join QR. Icon shortcuts jump to Info cards.

Staff portal

PIN dashboard: announcement, guide, FAQ, messages & requests — Pro. Concierge is separate for guests.

You try the app first

We show you the hotel app with example rooms and info. Guests only see your property when you want that.

Request a demo

Which package fits the stay?

One product, three shapes — pick the one that matches how you host.

Stay — House manual

One home

A villa, house or apartment you let as a whole — including an entire-place listing on Airbnb or Vrbo.

  • Airbnb
  • Villa
  • House
  • Apartment

Basic — Guest shell

Several units

Studios or rooms you present as types — a small pension or a building with more than one key.

  • Studio
  • Rooms
  • Pension

Pro — Concierge & self-serve

A staffed stay

A boutique hotel or pension with a desk: guests get a concierge, you update the stay from a PIN portal.

  • Boutique hotel
  • Pension with reception

Packages

Three software packages. Setup is quoted with first delivery — what that includes is below.

Stay

Quote after intake

House manual for one home — in Greek and English.

  • ✓ House manual — door code, arrival, Wi‑Fi QR, parking, checkout
  • ✓ Home, Gallery and local Explore
  • ✓ Greek and English, works offline
  • ✓ Google reviews on Home when the listing is linked
Choose Stay

Basic

Quote after intake

Rooms and your booking page — for studios and pensions.

  • ✓ Home, Rooms, Gallery, Explore, Info
  • ✓ Your booking page in the app when you have a URL
  • ✓ Wi‑Fi QR and house-manual Info
  • ✓ Greek and English, works offline
Choose Basic

Stay house manual · rooms + booking embed on Basic/Pro · offline PWA · guest EL/EN · Web Push on Pro.

Entry options

Hybrid (recommended)

Setup on request + lower monthly fee

Setup hours billed separately; monthly closer to Basic range.

Pure SaaS

€0 setup · higher monthly fee

Lowest barrier; monthly fee toward the Pro range.

Annual prepay

10× monthly fee / year

Two months free when paying ahead — optional.

Compare details (Stay · Basic · Pro)
Feature Category Stay Basic Pro Value for the owner
Home + glance Content ✓ ✓ ✓ Welcome plus tiles for Wi‑Fi, door, parking, check-in.
Rooms Content — ✓ ✓ Stay is one dwelling. Pensions and hotels list room types here.
Booking page in the app Conversion — ✓ ✓ Your existing booking URL, embedded when the site allows it. Not a PMS.
Gallery Content ✓ ✓ ✓ Atmosphere shots — also offline after one visit.
Explore guide Content ✓ ✓ ✓ Local tips without a paper booklet.
House-manual Info Info ✓ ✓ ✓ Door code, arrival, parking, checkout — practical answers in one place.
Wi‑Fi Connect + QR Info ✓ ✓ ✓ SSID, password, Connect, and a scan-to-join QR.
Google reviews on Home Conversion ✓ ✓ ✓ When the listing is linked — guests see stars on Home.
PWA, offline browsing + dock Tech ✓ ✓ ✓ Core pages after one visit; the bottom nav keeps working offline.
Safari 15+ / iOS 15+ Tech ✓ ✓ ✓ Guest app works on iPhone Safari without a native store app.
Concierge chat + FAQ Conversion — — ✓ Answers outside reception hours — Pro only.
Staff portal (PIN) Ops — — ✓ Self-serve: announcement, Info, guide, messages, requests.
Web Push (opt-in) Conversion — — ✓ Guests opt in on Info; staff toggle on announcement.

Frequently asked questions

Short and honest.

Does the guest need to download anything?

No. QR or link in the browser. Optionally install as a PWA — no App Store.

Which languages does the guest app speak?

Greek and English (EL / EN). This marketing page is EN/EL.

Does it work offline?

After one online visit: Home, Gallery, Explore, Info and the dock stay available. Concierge and the booking page need a connection.

I host on Airbnb / have a villa. Is this for me?

Yes. Stay is the house manual for one home: villa, house or entire-place apartment. Studios or several rooms use Basic; a desk and concierge use Pro.

Is there a PMS or online check-in?

No. No PMS, slot, payment, or check-in. Guest guide yes. Basic/Pro can show your existing booking page when you have a URL.

Is there a digital menu or Ask?

No — that is in Taverna/Cafe Bar App, not Hotel App.

Does Hotel App replace Booking.com?

No. It does not replace Booking.com, a PMS, or the front desk. On Basic and Pro we can embed your existing booking page when you have a URL.

Can guests book a room from the app?

On Basic and Pro: yes, via your own booking page inside the app (or a button to that page if the site blocks embedding). Stay has no booking page. Completing a stay still happens on your engine — Airbnb, Booking.com, or your hotel site.

Do I need new hardware?

No. It runs on the phones guests already have. It does not replace your hotel PMS.

Does it work on iPhone / Safari?

Yes — Safari 15+ / iOS 15+. Wi‑Fi Connect: Android settings; iOS profile.

Setup & billing
I already have my own domain. Can the app live on a subdomain?

Yes — for example stay.yourvenue.gr. That is an extra, quoted on request, not included in Stay, Basic or Pro. The default is a Kanteklik link.

How long until the QR is ready?

After intake and your choices are clear. Guideline: 3–4 weeks if the house manual is complete. Not a guarantee.

Who translates Greek and English?

You supply Greek. Setup supplies English. Extra languages on quote.

I forgot the staff PIN.

Set a new PIN in the staff portal. If you cannot, use the contact form or email.

If I stop, do I keep my content?

You can export. For leaving or pausing, use the form — we do not invent contract end rules here.

Can I pause in winter?

A lower winter rate may be possible — quoted only. Use the form.

Do you invoice in Greece?

Kanteklik is based in the Netherlands. Within the EU, VAT is reverse-charged.

What if an invoice stays unpaid?

We contact you first. Hosting may go offline after about one month.

Request a demo

Tell us the property. We show you the app first — guests see yours when you say so.

Request a demo

We send your request to our team and reply by email.

How we handle this request.